We Service Church and Ministry Websites. Period.

We're a church-focused, Christian website company.

We've been in business since 2004 and currently serve thousands of churches and ministries around the world. We've grown primarily through referrals, we're privately owned and debt-free, and we have a small, experienced, full-time staff who all attend local churches.

We're not going anywhere and we love what we're doing.

We're All About Customer Service

We believe customer service should actually feel like service.

We've helped people who weren't even our customers. We've occasionally helped our customers' visitors. We've helped people who called simply because they were looking for a church in their area.

We don't charge extra for support calls, tickets, or responses. We don't hide our phone number: 800.481.6050.

We have people on staff who answer the phone directly. We don't prioritize sales over support, and we don't use an outside call center. We don't make you hunt for a contact form or jump through hoops to get help.

We respond quickly to email, too. We can't stand the modern expectation that it's normal to wait 24 to 48 hours for a response.

Call us. Email us. Compare our response time to anyone else.

We also provide help videos, documentation, and in-software help tours. We like to say we're “teaching you how to fish.”

But sometimes, we'll just do the fishing for you.

More Than a Website

We don't just want to give you more for your money. We want to give you more, period.

We believe in building a complete, fully featured website system rather than asking you to assemble your website from a collection of separate products.

That's why we don't believe in a maze of modules, add-ons, and plugins.

Everything is our thing.

We work hard to build features into the platform that we can include for everyone. That's why things like mobile apps and online giving are part of FaithConnector rather than products you have to purchase separately.

And we don't charge extra every time you want to use another feature.

We Think Differently About Giving

We're particularly principled when it comes to online giving.

Online giving isn't a revenue stream for us. It's simply another part of the software that needs to work really well.

We don't charge extra for online giving. We don't take a percentage of your donations. We don't offer a discounted website in exchange for receiving a percentage of your giving.

And we don't accept kickbacks or bonuses from payment gateways based on the amount your congregation gives.

We don't believe we should make money from the money your congregation is giving to your ministry. Period.

Straightforward Pricing

We believe software should make your life simpler, not create a complicated pricing structure.

That's why:

• We don't charge based on congregation size.
• We don't charge by the number of administrators, users, or seats.
• We don't charge by the number of pages you have.
• We don't require a contract.
• We don't require memberships.
• We don't charge a large setup fee to get started.
• We don't charge for training.

We've also absorbed many costs over the years that you'll probably never hear about.

We offer a 30-day money-back guarantee, discounts for young church plants, annual payment discounts, and help for churches that are struggling financially.

And yes, we usually have some kind of promotion running.

We Care About Design

We believe people instinctively respond to good design.

So we care about design. A lot.

We care about old-school craftsmanship and attention to detail. We care about modern design and current technology. We care about how your website looks, how it works, and how it makes people feel.

We care about it because it's your website.

We care about it because it's our work.

And we care about it because your visitors are the ones ultimately using it.

We Want to Make Your Life Simpler

This might be the thread that connects everything we do.

We believe simplicity isn't necessarily about having fewer features. It's about having fewer things to worry about.

Simplicity means having fewer decisions to make.

We want to take decisions off your plate, not put more on it.

You shouldn't have to figure out which plugins you need, which payment system to use, how to keep everything updated, who to call when something breaks, or which add-on you need for the next thing you want to accomplish.

We'll figure those things out.

That's part of what you're paying us for.

We Try Harder

We like to say, “We try harder.”

It's not a marketing slogan we've carefully engineered. It's a philosophy that has developed over more than 20 years of serving churches.

We try harder to answer the phone.

We try harder to help.

We try harder to build more into the system.

We try harder to make things simpler.

We try harder to treat your ministry's money with integrity.

We try harder to make your website beautiful.

And we try harder to be the kind of company we'd want to work with ourselves.

Be encouraged.