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Intelligently Designed Church Websites

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Frequently Asked Questions

Category:

Designs

  • Are these designs "cookie cutter"?
    No, our designs are not cookie cutter. We hand-customize the graphics of each design to fit your branding.
  • Are your designs "templates"?
    Any design managed by a content management system, whether custom or not or whether it costs $20/month or $5000, is technically called "template". Our brand of design involves hand-customizing the graphics for each customer.
  • Can I take the design with me if I need to leave your service?
    If it is a custom design, we will give you the graphics file for your website. If it is a FaithConnector exclusive design, then unfortunately not. We do not provide the html for any of our designs, since it includes proprietary code.
  • Do I get access to the HTML for the design?
    You get access to the HTML within the content area of each page, but not for the surrounding design. This is to ensure that your site's design standards and branding are strictly maintained throughout the countless changes your admins will make.

Domains

Email

General

Nextmeta

Pricing

  • Can we host the website ourselves, so that we do not have to pay the monthly fee?
    All sites must be hosted with us. You really cannot find hosting this inexpensively that could run a website like we provide and includes everything we offer.
  • Do you offer a free 30-day trial period?
    We offer a 30-day, money-back guarantee after you make payment to begin service. If you're not satisfied during that period, we'll gladly give you a complete refund.
  • Does payment for your services start immediately upon order?
    Yes, like all software as service providers, service starts when you order, not when you decide to launch. The building phase of a website can be intense as lots of bandwidth is used for uploading and downloading and testing. Right from the start, even before launch, we are providing server and hosting resources to your website, including bandwidth, backups, file storage costs and all customer and technical support time.
  • What is the "monthly service fee"?
    This fee covers all costs related to providing the website service to you, including the use of the website applications, content management system, product upgrades, site manager, regular server monitoring, backups, file storage, bandwidth, website hosting, database hosting, email hosting, and our fantastic customer support.

Site Manager

Technical